Tommy was awesome. Probably one of the best sales person I have come crossed with. Professionalism and a good person to talk too. Customer service was his number 1 thought. I personally got the satisfaction from my purchase which was the Q60 coupe. Ps. Nabil Coe
Welcome back Irfan. I work in the hospital and it’s so amazing to know that I am able to come to INFINITI and get my service done with social distancing and not worry. Thanks to Irfan and the amazing service team I was able to rectify a problem with my routers. Thank you so muchhh INFINITI. I’m happy to be apart of this family.
fantastic service department,whole dealership shows they care about you as a person,not just a customer! Attitude isa great,cars come out clean,and if you make an appointment,you're in and out right on time!
INFINITI of Silver Spring has bailed me out in emergencies several times. Had it not been for them I would have been stranded and In dangers way. Thanks Mark, Ephron and Dennis. If I forgot you and you helped me, charge it to my head and not to my heart. God-bless you during this difficult time with the Corona pandemic.
Our salesman Thomas was amazing. Not the best driver but provided great service. Really good experience..
Always a great experience! Satisfaction guaranteed for sure. Mr. Dennis knows his stuff.
Luis refuses to answer my call or fix dent and scratches on vehicle I purchased. Told me he will discuss with his GM and call me back and has yet to. This is unacceptable and unethical.
We recently purchased a QX60! Our salesman, Thomas Nicholson, took great care of us ensuring the process of purchasing our new vehicle was smooth and quick. Very personable! We would recommend this dealer and Thomas to everyone!
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